Privacy Policy
1. Introduction
ARNA Innovation, a trademark of COGNITO Group Inc., is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase.
Technical Data: IP address, browser type, device information, and usage data related to your interaction with our website.
Cookies and Tracking Technologies: Cookies and similar technologies that help improve your user experience and provide personalized content.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
Order Processing and Fulfillment: To process your orders, handle payments, ship products, and manage customer service inquiries.
Communication: To send you order confirmations, shipping notifications, and updates about new products or special offers.
Website Improvements: To analyze website traffic and usage data, improving our website’s design and functionality.
Marketing: To send you promotional materials, newsletters, and special offers, where permitted by law.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, such as:
Service Providers: Payment processors, shipping companies, and IT service providers that assist us in operating our business and website.
Legal Compliance: If required by law, we may disclose your personal information in response to legal requests or to protect the rights and safety of ARNA Innovation and COGNITO Group Inc.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the
absolute security of your information.
7. Your Rights
You have the following rights regarding your personal information:
Access and Correction: You can request access to or correction of your personal data by contacting us.
Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
Marketing Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
